We receive inbound parcels almost every day from USPS, FedEx, and UPS. Our Receiving Dept carefully unwraps all packages, notes any accessories received with the equipment and logs all the information into our computerized database.
Your equipment then goes directly to our Estimate Dept for a thorough examination to determine the extent of the repairs necessary to bring it back into proper working order. It is especially important to include any film samples you may have that show any problems and include a list of symptoms your equipment is experiencing.
Remember to put your complete return address on your note inside the box in addition your daytime and evening phone numbers. We will call you with your repair quote or mail you a copy if we are unable to reach you by phone within a couple of days.
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